Contact Us

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Contact Info

Cancún, Quintana Roo, México

998 168 9738

    I am happy to be able to provide you with a quality service, for this reason I have selected a series of frequently asked questions from my clients, and thus be able to resolve doubts quickly and effectively.

    Yes, this is my specialty, creating with you what you want. That alchemy and creative power is embodied in your pieces.

    I also guarantee that your piece will be exclusive and I will not reproduce it, equally, if you want to make a special order of several equal pieces (commemorative pieces), for a group (meditation, retreat or special workshop), I am the one to carry out your order, trust is the basis of my philosophy.

    Get in direct contact for more information: contacto@magapadilla.com

    Above all, with silver pieces, the best recommendation is to avoid all products that contain sulfur, as they darken the metal. In general, I also recommend storing jewelry in padded bags or boxes with felt or other material that prevents scratches.

    If your piece is silver and it has darkened you can get a special blue liquid sold in jewelry stores, to clean your jewelry according to its instructions.

    And when you receive your order, look for a small cloth that I have included, this will help to maintain the shine in your pieces for longer. Do not worry about washing it, this has a polish that allows you to use it many times and will be perfect for its purpose.

    All orders are shipped by DHL or Fedex.

    You will be able to decide which parcel is more convenient for you, in terms of price and delivery characteristics.

    Te ofrezco estas 2 compañías ya que son las más seguras para entrega de mis productos.

    All the details for shipping will be displayed at the time you make your purchase, the system will guide you easily so that you enter all your data.

    The shipping cost is your responsibility.

    Orders are processed Monday through Friday. The delivery time is approximately 10 business days from the date on which the confirmation of your payment is answered. As soon as your pieces are ready for shipment, the guide will be sent to the email with which the purchase was made.

    All the pieces are guaranteed against manufacturing defects as they are carefully crafted. Get in touch@magapadilla.com for more information. contacto@magapadilla.com para más información.

    I can give you advice or help you directly, send me an email to contacto@magapadilla.com

    I assure you the absolute confidentiality and privacy of the personal data collected and therefore I adopt essential security measures to avoid alteration, loss, treatment or unauthorized access and thus guarantee its integrity and security.

    The payment methods are by bank transfer directly, or by Paypal or Stipe, where you can choose to pay with a credit card (If it is available for your bank you can obtain facilities for months) or payment with a debit card.

    You can do it through the telephone number (+52 1) 998 168 9738

    Also by email contacto@magapadilla.com

    To invoice send your complete information to contacto@magapadilla.com, subject Invoicing with the following information:

    • Proof of payment with date and amount and payment method
    • Business name
    • RFC
    • Full address
    • Telephone contact
    • E-mail
    • Use of CFDI

    Remember to request your invoice within the same month in which you made your purchase.